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This Simple Line Will Make Your Customer Feel a Bit More Special

It’s a better, more uplifting way of saying a mere “yes.”

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“(Name), you’re in luck!”

Then add: “I just happen to have a spot open on Friday.” Why? It’s the same message – delivered in a much different language. And the result is a much more positive feeling.

Source: Jeffrey Gitomer, Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless

Big Picture magazine has been serving wide-format printing professionals for more than 25 years, providing business-specific content to help boost bottom lines through its industry-leading magazine, website, email bulletins, Brain Squad and social media channels.

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