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What to Say the Next Time You Get a Difficult Request

These three words are guaranteed to impress.

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“Consider it done!”

When a client asks for a difficult task – for example, a faster-than-expected turnaround – just clap your hands, smile, and utter this phrase. It’s a positive, confident, can-do answer, and your enthusiasm will impress whomever you’re serving. Of course, now you must follow through on your promise…

Source: Val and Jeff Gee, Authors, Super Service: Seven Keys To Delivering Great Customer Service

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