When Your Sales Pitch Has Stalled, Break Out This Curveball

“As you said, that’s not the most important factor in your decision.”

when to use it? When a sales pitch has stalled, this phrase is a great way of reframing the conversation while showing you’re listening carefully to the client. Example: “Great. Let’s go back to the last one I showed you,” Joe suggests. “It isn’t the cheapest, but as you said, that’s not the most important factor in your decision.”

SOURCE: Renée Evenson, Powerful Phrases For Effective Customer Service: Over 700 Ready-To-Use Phrases And Scripts That Really Get Results