Keep them close by after you name a specific product feature or use technical jargon.
It will help both parties focus on commonalities instead of their differences.
They’ll help you avoid an adversarial scenario.
It’ll work in pretty much any situation.
It's a short but sweet line that reassures.
This line can help reverse customer interactions that are heading south.
It’ll force them to think on their feet.
Here's a sure-fire line that won't draw resistance.
Here’s a line that reframes the conversation yet shows you’re listening to the client.
Here’s a good line to encourage better performance while keeping the interaction positive.