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Woulda Coulda Shoulda

Something You Wanted to Say to Frustrating Clients, but Didn’t

It probably would’ve made you feel better, but it also probably would’ve pissed off the customer.
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Published

4 years ago

on

guy holding notebooks

“Act like an adult or go back to first grade where they’ll put you in a time out and take away your snack time [when you misbehave]”

… to a customer who complained about a job that wasn’t completed to his liking, and then, when after an hour-long explanation, including a careful examination of all correspondence, of how the job was actually executed to his agreed-to specifications, he actually growled at me before leaving.

Woulda Coulda Shouldas are collected from Big Picture’s Brain Squad and shared anonymously.

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