<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-K8XFR9G" height="0" width="0" style="display:none;visibility:hidden" aria-hidden="true"></iframe>

Connect with us

True Tales

I Went Behind the Client’s Back to Save Her from Herself

If you’re looking for proof the customer isn’t always right, here it is.

Published

2 years ago

on

September 30, 2022

By

Big Picture Staff BIG PICTURE September 2022 Issue

The Customer Is Not Always Right

We had a customer come in to get a parting gift for a long-time employee. She asked my opinion on what would look good using acrylic. I suggested what I would do and what I thought would look good. She said she didn’t like that and went a different way. We sent her a proof. After she approved the artwork, I changed the way it would be supported and didn’t tell her. She came in to pick it up and was very pleased.

What’s the Brain Squad?

If you’re the owner or top manager of a U.S. wide-format printing business, you’re invited to join the Big Picture Brain Squad. Take one five-minute quiz a month, and you’ll be featured prominently in this magazine, and make your voice heard on key issues affecting wide-format professionals. Sign up here.

Related Topics:Featured true tales

Big Picture Staff

Big Picture magazine has been serving wide-format printing professionals for more than 25 years, providing business-specific content to help boost bottom lines through its industry-leading magazine, website, email bulletins, Brain Squad and social media channels.

click to Comment(Comment)

Pair of Geese Take Flight, Giving Installers a Fright

This Installer Was Important Enough to Get a Pass from the Police

Advertisement

Printvinyl Scored Print Media

New Printvinyl Scored wide-format print media features an easy-to-remove scored liner for creating decals, product stickers, packaging labels, and more. The precision-scored liner, with a 1.25” spacing on a 60” roll, guarantees a seamless and hassle-free removal process.

Best of Wide Format2 months ago

Here Are the Winners of the 2024 Best of Wide Format Awards

Columns2 months ago

How Apps and Instruments Are Making Color Mobile

ALD Decal & Graphics commemorates Canton, Ohio’s history with a sporty cooler wrap.

ALD Decal & Graphics commemorates Canton, Ohio’s history with a sporty cooler wrap.

Best of Wide Format2 months ago

Graphics Turn an Eyesore Cooler Into a Showpiece Promo in Historic Plaza

Ink Monstr converts George DiCiero City and County Building into an original work of art.

Ink Monstr converts George DiCiero City and County Building into an original work of art.

Best of Wide Format2 months ago

Colorado Town Hypes Its Incredible Natural Gifts in City Hall Rotunda Project

Blue Print2 weeks ago

This Wide-Format Pro Started at Age 11, and 32 Years Later, Still Loves What He’s Doing

Best of Wide Format2 months ago

Private Customer’s Bespoke Bathroom Wallcovering Showcases Their Passions

Radio Flyer launches immersive flagship store thanks to ER2 Image Group and its Applied Surfaces division.

Radio Flyer launches immersive flagship store thanks to ER2 Image Group and its Applied Surfaces division.

Best of Wide Format2 months ago

Illinois Print Pros Help Historic Toy Brand Create a Memorable Shopping Environment

Color Reflections strikes a chord with lively music exhibit graphics.

Color Reflections strikes a chord with lively music exhibit graphics.

Best of Wide Format2 months ago

Iconic Music Venue Celebrates Half-Century With Vibrant Exhibit of Rock Artifacts