Clients sometimes have to learn a hard lesson before they take the advice of a print professional.
I’ve been in this business for 40 years and have learned a thing or two.
Some clients seem to have forgotten what’s happened over the past two years.
What do you think?
PSP tempted to remind unreasonable clients that he’s not a magician.
Whiny customer tempts a PSP to use a favorite tactic of kindergarten teachers.
PSP encounters an entitled client and is tempted to put him in his place.
The customer wants to skip the line – and also the fee.
It's a good way to distance yourself from customers who are more trouble than they're worth.
Print pro calmly directs a frustrating client out the door.
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