A PSP had its work cut out with a client heavy on expectations but light on directions.
Trusting your employees is one way to mitigate anxiety and recharge your batteries.
Plus, pointers for sparking your staff to show more initiative.
Here's a sure-fire line that won't draw resistance.
It starts with viewing your shop as a sales organization.
Plus, here’s a nifty substitute for a fancy CRM system.
If the customer’s expectations aren’t reasonable, the job might not be worth your trouble.
A third-generation textile printer has learned the value of continuously challenging herself.
As a result, his customers and colleagues have become some of his closest friends.
Take the dare, and the results might surprise you.